Question 1

How do I choose the right subscription plan?

Accepted Answer

QR API plans are primarily based on the approximate volume of QR Codes you need per month. Choose the plan based on the number of API requests (number of QR Codes you need in a month) and request rate (number of maximum requests you plan to send in a second). The available plans are — Starter (upto 2,500 QR Codes/month), Advanced (upto 25,000 QR Codes/month), and Pro (upto 1 Million QR Codes/month).

Question 2

What will happen if I exceed the monthly API Request limit?

Accepted Answer

If you exceed the monthly API request limit for QR API, an error will be returned saying "User API request limit has expired". To increase the monthly limit, upgrade to a higher plan by logging into your API account.

Question 3

What will happen to my API Requests after expiry of free trial/subscription?

Accepted Answer

If your QR API free trial or subscription has expired, your API key will become invalid and any API requests sent with that key will return a QR Code image with a watermark that cannot be scanned. To restore functionality, you will need to login and renew your subscription.

Question 4

What if something goes wrong during payment? Who do I reach out to?

Accepted Answer

We have a dedicated 24x5 customer support team that can be contacted via the support page [https://qrapi.io/support.html]

Question 5

What is QR API's refund policy?

Accepted Answer

The QR API refund policy states that no refunds are given for normal cases such as ending the use of services or dissatisfaction. The only cases where a refund will be made are if the user is charged accidentally due to auto-renewal, if they upgrade plans and have credits remaining on the previous subscription, or if they face recurring technical issues with the API that affect QR Code generation. Refunds will be calculated on a pro-rata basis and dealt with by the customer relations team on a case-by-case basis.

Question 6

How do I cancel my API Subscription?

Accepted Answer

To cancel the subscription, log in to the account, go to the subscription option, and click on "Cancel Auto Renewal." This will stop future billing and the API key will remain active until the end of the current subscription period. The API key can be reactivated anytime by restarting the subscription.

Features	BASIC	STANDARD	PRO	ENTERPRISE
	$	$	$	Request for Quote
API Requests	Upto 500 per month	Upto 5,000 per month	Upto 100,000 per month	Unlimited
Request Rate	Upto 5 per second	Upto 10 per second	Upto 10 per second	NA
Account Validity	Active Subscription	Active Subscription	Active Subscription	Active Subscription
Infrastructure	Cloud	Cloud	Cloud	Hosted
Security	API Key	API Key	API Key	Client Environment
API Logs
QR Code Categories
Text
URL
VCard
Wifi
Google Maps
SMS
Contact
Email
Standard QR Codes
Color
Data Pattern
Data Shape
Data Gradient
Eye Pattern
Custom QR Codes
Custom Logo
Logo / Icon Library
Media
Custom Background
QR Code Output Formats
Raster - PNG,JPEG
Vector - SVG,PDF,EPS
Customer Support
Email
Phone

QR API Pricing

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Frequently Asked Questions (FAQs)

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